COVID-19 Resources


*NEWEST INFORMATION WILL BE AT THE TOP OF THE PAGE*

The guidance for Phase II businesses continues to be updated in anticipation of a formal announcement by the state that they can officially reopen.


Pursuant to the Governor’s Executive Orders, the following businesses will remain closed during Phase II:


  • Malls, specifically, any indoor common portions of retail shopping malls with 100,000 or more square feet of retail space available for lease; however, any stores located within shopping malls, which have their own external entrances open to the public, separate from the general mall entrance (e.g. strip malls), may open;
  • Dine-in and on-premise restaurant or bar service, excluding take-out or delivery for off-premise consumption;
  • Large gathering/event venues, including but not limited to establishments that host concerts, conferences, or other in-person performances or presentations in front of an in-person audience;
  • Gyms, fitness centers, and exercise classes, except for remote or streaming services;
  • Video lottery and casino gaming facilities;
  • Movie theaters, except drive-ins; and
  • Places of public amusement, whether indoors or outdoors, including but not limited to, locations with amusement rides, carnivals, amusement parks, water parks, aquariums, zoos, arcades, fairs, children’s play centers, funplexes, theme parks, bowling alleys, family and children’s attractions.


Specifics guidelines, business plan templates, and attestations for these industries can be found at https://forward.ny.gov/phase-two-industries.


Businesses now being allowed to reopen and having posted guidelines include:


  • All Office-Based Jobs
  • Real Estate Services
  • Essential and Phase II Retail - In-Store Shopping
  • Vehicle Sales, Leases, and Rentals
  • Retail Rental, Repair, and Cleaning
  • Commercial Building Management
  • Barbershop and Hair Salon Services


Specifics guidelines, business plan templates and attestations for these industries can be found at https://forward.ny.gov/phase-two-industries and should be reviewed and completed prior to reopening your business. This includes the affirmation that you are following the state guidance.

 


The Finger Lakes Region has now begun to undertake the process of Phase 1 reopening. The recently launched New York Forward website forward.ny.gov is live and provides detailed information and updates on the metrics for reopening as well as business resources and guidance.

Businesses and individuals reopening in Phase 1 must read the State’s detailed industry-specific reopening guidance and provide affirmation of business compliance with those guidelines. Each re-opening business must also develop a written Safety Plan outlining how its workplace will prevent the spread of COVID-19.  A Safety Plan Template and complete industry-specific reopening guidance with attestation form can be found here:  https://forward.ny.gov/industries-reopening-phase

For help determining whether or not your business is eligible to reopen, use the reopen lookup tool. You can also scroll down to findthe detailed industry business guidance for each phase.

COVID-19 Test Sites in Ontario County

Ontario County Public Health advises all businesses to call the test center prior to going to the site. This information is current as of 5/11/2020, but it is constantly changing and each site has different guidelines to follow.

COVID Testing Sites


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The Ontario County Office of Economic Development continues to monitor the ever-changing environment we face as we work through the complexities presented as a result of COVID-19.  We continue to engage with local, state, and federal leaders, as well as local partners, to provide you with the most accurate and current information available.   

ESD has set up a web portal for individuals with business-related COVID-19 issues and questions.  We encourage you to take advantage of this system on the ESD website which is updated with the latest available guidance and information regarding COVID-19.

 

The Ontario County Economic Development Corp. is offering to defer principal payments for six months on its existing loans. If your business would like to participate, please Email Sue Vary.

We are updating our website, Instagram, Facebook, and Twitter accounts daily.

A new link has step-by-step instructions for self-employed individuals to file a UI claim:

https://www.labor.ny.gov/ui/pdfs/self-employed-ui-guide.pdf

Many business questions are answered through Pursuit’s COVID-19 resource center and our COVID-19 FAQ.


 

 

Governor Andrew M. Cuomo’s Executive Order 202.8 of March 20, 2020 required non-essential businesses in New York State to reduce their onsite workforce by 100%. Only organizations and entities that were deemed essential by the Executive Order are exempt from these restrictions. Empire State Development (ESD) has updated its formal guidelines regarding essential businesses as of April 9, 2020. Please note that ESD’s guidance is subject to change as the State adapts its response to combating COVID-19.

Be advised that any previous designation or determination by ESD that a firm is an essential business that is inconsistent with the revised guidance is no longer valid.

Any business with a pending essential designation request must refer to the updated guidelines for a determination. If your business is included in the list of essential businesses, you do not need to request a designation. If your business is still not captured by the updated guidelines, you may resubmit a designation request to ESD through the agency’s online process here.

ESD’s complete guidelines can be found on ESD’s website and below. Updated guidance is underlined.

GUIDANCE – as of April 9, 2020

State and local governments, including municipalities, authorities, and school districts, are exempt from these essential business reductions, but are subject to other provisions that restrict non-essential, in-person workforce and other operations under Executive Order 202.

For purposes of Executive Order 202.6, “Essential Business,” shall mean businesses operating in or as:

1. Essential health care operations including

  • research and laboratory services
  • hospitals
  • walk-in-care health clinics and facilities
  • emergency veterinary, livestock medical services
  • senior/elder care
  • medical wholesale and distribution
  • home health care workers or aides for the elderly
  • doctor and emergency dental
  • nursing homes, residential health care facilities, or congregate care facilities
  • medical supplies and equipment manufacturers and providers
  • licensed mental health providers
  • licensed substance abuse treatment providers
  • medical billing support personnel
  • emergency chiropractic services
  • physical therapy, prescribed by medical professional
  • occupational therapy, prescribed by medical professional

2. Essential infrastructure including

  • public and private utilities including but not limited to power generation, fuel supply, and transmission
  • public water and wastewater
  • telecommunications and data centers
  • airlines/airports
  • commercial shipping vessels/ports and seaports
  • transportation infrastructure such as bus, rail, for-hire vehicles, garages
  • hotels, and other places of accommodation

3. Essential manufacturing including

  • food processing, manufacturing agents including all foods and beverages
  • chemicals
  • medical equipment/instruments
  • pharmaceuticals
  • sanitary products including personal care products regulated by the Food and Drug Administration (FDA)
  • telecommunications
  • microelectronics/semi-conductor
  • food-producing agriculture/farms
  • household paper products
  • defense industry and the transportation infrastructure
  • automobiles 
  • any parts or components necessary for essential products that are referenced within this guidance

4. Essential retail including

  • grocery stores including all food and beverage stores
  • pharmacies
  • convenience stores
  • farmer’s markets
  • gas stations
  • restaurants/bars (but only for take-out/delivery)
  • hardware, appliance, and building material stores
  • pet food
  • telecommunications to service existing customers and accounts
  • delivery for orders placed remotely via phone or online at non-essential retail establishments; provided, however, that only one employee is physically present at the business location to fulfill orders

5. Essential services including

  • trash and recycling collection, processing, and disposal
  • mail and shipping services
  • laundromats and other clothing/fabric cleaning services
  • building cleaning and maintenance
  • child care services
  • bicycle repair
  • auto repair
  • automotive sales conducted remotely or electronically, with in-person vehicle return and delivery by appointment only
  • marine vessel repair and marinas, but only to support government or essential commercial operations and not for recreational purposes
  • warehouse/distribution and fulfillment
  • funeral homes, crematoriums and cemeteries
  • storage for essential businesses
  • maintenance for the infrastructure of the facility or to maintain or safeguard materials or products therein
  • animal shelters and animal care including dog walking, animal boarding
  • landscaping, but only for maintenance or pest control and not cosmetic purposes
  • designing, printing, publishing and signage companies to the extent that they support essential businesses or services
  • remote instruction or streaming of classes from public or private schools or health/fitness centers; provided, however, that no in-person congregate classes are permitted

6. News media

7. Financial Institutions including

  • banks or lending institution
  • insurance
  • payroll
  • accounting
  • services related to financial markets, except debt collection

8. Providers of basic necessities to economically disadvantaged populations including

  • homeless shelters and congregate care facilities
  • food banks
  • human services providers whose function includes the direct care of patients in state-licensed or funded voluntary programs; the care, protection, custody and oversight of individuals both in the community and in state-licensed residential facilities; those operating community shelters and other critical human services agencies providing direct care or support

9. Construction 

All non-essential construction must safely shut down, except emergency construction, (e.g. a project necessary to protect health and safety of the occupants, or to continue a project if it would be unsafe to allow to remain undone, but only to the point that it is safe to suspend work).

Essential construction may proceed, to the extent that:

  • the construction is for, or your business supports, roads, bridges, transit facilities, utilities, hospitals or healthcare facilities, homeless shelters, or public or private schools;
  • the construction is for affordable housing, as defined as construction work where either (i) a minimum of 20% of the residential units are or will be deemed affordable and are or will be subject to a regulatory agreement and/or a declaration from a local, state, or federal government agency or (ii) where the project is being undertaken by, or on behalf of, a public housing authority;
  • the construction is necessary to protect the health and safety of occupants of a structure;
  • the construction is necessary to continue a project if allowing the project to remain undone would be unsafe, provided that the construction must be shut down when it is safe to do so; 
  • the construction is for projects in the energy industry in accordance with Question No. 14 in the FAQ at: https://esd.ny.gov/sites/default/files/ESD_EssentialEmployerFAQ_033120.pdf
  • the construction is for existing (i.e. currently underway) projects of an essential business; or
  • the construction work is being completed by a single worker who is the sole employee/worker on the job site.

At every site, it is required that the personnel working on the site maintain an appropriate social distance, including for purposes of elevators/meals/entry and exits. Sites that cannot maintain appropriate social distancing, as well as cleaning/disinfecting protocols must close. Enforcement will be conducted by state and local governments, including fines up to $10,000 per violation.

Construction may continue solely with respect to those employees that must be present at the business location/construction site in support of essential business activities. No other employees/personnel shall be permitted to work in-person at the business location/construction site. Any other business activities being completed that are not essential are still subject to the restrictions provided by Executive Order 202.

As noted above, local governments, including municipalities and school districts, are allowed to continue construction projects at this time as government entities are exempt from these essential business restrictions. However, to the greatest extent possible, local governments should postpone any non-essential projects and only proceed with essential projects when they can implement appropriate social distancing and cleaning/disinfecting protocols. Essential projects should be considered those that have a nexus to health and safety of the building occupants or to support the broader essential services that are required to fulfill the critical operations of government or the emergency response to the COVID-19 public health crisis.

10. Defense

  • defense and national security-related operations supporting the U.S. Government or a contractor to the US government

11. Essential services necessary to maintain the safety, sanitation and essential operations of residences or other businesses including

  • law enforcement, including corrections and community supervision
  • fire prevention and response
  • building code enforcement
  • security
  • emergency management and response, EMS and 911 dispatch
  • building cleaners or janitors
  • general maintenance whether employed by the entity directly or a vendor
  • automotive repair
  • disinfection
  • residential moving services

 12. Vendors that provide essential services or products, including logistics and technology support, child care and services including but not limited to:

  • logistics
  • technology support for online services
  • child care programs and services
  • government owned or leased buildings
  • essential government services
  • any personnel necessary for online or distance learning or classes delivered via remote means

13. Recreation

  • Parks and other open public spaces, except playgrounds and other areas of congregation where social distancing cannot be abided
  • However, golf courses are not essential
  • However, use of boat launches and marinas for recreational vessels is not considered essential

14. Professional services with extensive restrictions

  • Lawyers may continue to perform all work necessary for any service so long as it is performed remotely. Any in-person work presence shall be limited to work only in support of essential businesses or services; however, even work in support of an essential business or service should be conducted as remotely as possible.
  • Real estate services shall be conducted remotely for all transactions, including but not limited to title searches, appraisals, permitting, inspections, and the recordation, legal, financial and other services necessary to complete a transfer of real property; provided, however, that any services and parts therein may be conducted in-person only to the extent legally necessary and in accordance with appropriate social distancing and cleaning/disinfecting protocols; and nothing within this provision should be construed to allow brokerage and branch offices to remain open to the general public (i.e. not clients).

Pursuant to Executive Order 202.10, all non-essential gatherings of individuals of any size for any reasons (e.g. worship services, parties, celebrations, or other social events) are canceled or postponed. Congregate services within houses of worship are prohibited. Houses of worship may only be used by individuals and only where appropriate social distancing of, at least, six feet between people can be maintained. Further, individuals should not gather in houses of worship, homes, or other locations for religious services until the end of this public health emergency. If possible, religious leaders should consider alternative forms of worship, replacing in-person gatherings with virtual services, such as phone or conference calls, videoconference calls, or online streaming. 

Restrictions on requesting designation as an essential business:

Pursuant to the Governor’s Executive Orders, the following businesses are specifically enumerated as non-essential and are, therefore, unable to request a designation:

  • Any large gathering or event venues, including but not limited to establishments that host concerts, conferences, or other in-person performances or presentations in front of an in-person audience;
  • Any dine-in or on-premise restaurant or bar service, excluding take-out or delivery for off-premise consumption;
  • Any facility authorized to conduct video lottery gaming or casino gaming;
  • Any gym, fitness centers, or exercise classes, except the remote or streaming service noted above;
  • Any movie theater;
  • Any indoor common portions of retail shopping malls with 100,000 or more square feet of retail space available for lease;
  • All places of public amusement, whether indoors or outdoors, including but not limited to, locations with amusement rides, carnivals, amusement parks, water parks, aquariums, zoos, arcades, fairs, children’s play centers, funplexes, theme parks, bowling alleys, family and children’s attractions; and 
  • Any barbershops, hair salons, tattoo or piercing parlors and related personal care services, including nail technicians, cosmetologists and estheticians, and the provision of electrolysis, laser hair removal services.

For more information on New York’s response to COVID-19 and guidance on cleaning and disinfection of facilities, please refer to the New York State Department of Health’s webpage.

Additional information can be found on the United States Centers for Disease Control and Prevention website.