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Ontario County is joining the Rochester Genesee Regional Transportation Authority (RGRTA) on August 1, 2014
Once we transition to RGRTA, please be advised that CATS' holiday schedule will adjust and adhere to RGRTA's holiday schedule.  Therefore, there will not be service on the following days:
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

See Days of Operation for RGRTA's complete holiday list.

Ontario County Medicaid Transportation

To Schedule Trips via Medical Answering Services (MAS)
Call: 1-855-733-9402, Fax: 315-299-2786,

Hours of operation are Monday through Friday from 7:00 am to 6:00 pm

CATS  - Outstanding Rural Transit System of the Year 
We are honored that the NYSDOT would recognize our system with this award, and are truly grateful to all our riders for your patronage and in helping us make this happen.    

Monthly Pass
Riders can purchase passes from the bus driver or the CATS' offices.  For more information on the different fare instruments available, please contact the office.   

Safety Tips
The bus driver's job is getting you safely to your destination. You can help by following these safety tips:

  • Be at the bus stop five minutes ahead of the scheduled time.
  • State your destination to the driver.
  • Take your seat as quickly as possible.
  • Never change seats while the bus is moving.
  • Never cross the street in front of a bus. Oncoming traffic might not stop.
  • Refrain from engaging in unnecessary conversation with the driver.
  • No pets are allowed except service animals.

We value your input as we always continue to strive to improve upon the system.  Thank you to those who have already done so.

Please provide your comments and feedback about your experience with CATS using our online form.

Contact Us
Sarah Meredith
General Manager 

2930 County Road 48
Canandaigua, NY 14424

Ph: (585) 394-2250
Ph: (800 667-2287
Fx: (585) 394-1199

TTY: (800) 662-1220
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