Search the Ontario County Frequently Asked Questions
How can I find information regarding my ancestors who lived in Ontario County and, how much would this cost?
Ontario County's Department of Archives (RAIMS) has made it possible for you to research many documents on-line and free of charge. Go to http://www.raims.com. Press the arrow in the drop down box to choose the type of document you would like to research.
Does the County provide used cellular phones for Senior Citizens to use in case of emergencies
Yes, the County does provide cellular phones for emergency use only. For more information, call 396-4569
Who do I contact to report violations of the Clean Indoor Air Act in Ontario County?
The NYSDOH handles environmental issues for county Public Health. You can reach them at 315-789-3030.
I am trying to open an Adobe Acrobat pdf file. What do I need?
In order to view Adobe pdf files, you need to have Adobe Acrobat Reader installed on your PC. You can download the latest version from Adobe by clicking here.
Where can I obtain a copy of a Birth Certificate?
The Government of the County of Ontario does not maintain birth certificates. They are kept on a local level and the New York State Department Health. Your chances are better if you go to your local town or city clerk. If you were born at Thompson Hospital, your birth certificate should be at the Canandaigua City Clerk's Office, Geneva - at the Geneva City Clerk, etc. If you do want to try New York State, and wait 6 to 12 months, you can go to the New York State website and find the Department of Health there for more information.
