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It is the goal of the Ontario County Sheriff's Office 9-1-1 Center to provide the best possible customer service to our community. Therefore, we would like to hear from our customers who have contacted the 9-1-1 Center within the past year. By taking a few minutes to complete our quality of service survey, you will help us determine how successful we are in achieving this goal. Please rate each statement by marking the most appropriate response.
Of course, if you wish to discuss any 9-1-1 concerns, please call Chief Communications Officer Stephen DeChick at (585) 396-4658
This form pertains to your experience with the 9-1-1 Center Staff who you spoke with and not the responders (Police/Fire/EMS) that were sent to address the situation being reported.
To continually improve the service we provide to you, our customers, we would like to acknowledge our employees for a job well done and address issues as they arise. To accomplish this, please provide the following information. Additionally, we would welcome your recommendations and comments. Please complete all applicable fields.
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